We do our best to dispatch orders promptly. For all in-stock items, orders will be picked and sent from our warehouse within one to two (1-2) business days. Delivery times can vary depending on the final location of delivery. In the event of late deliveries, we cannot take responsibility for any consequential loss incurred.
Currently, Eden Textile's wholesale products are only available to delivery addresses in Canada.
In the unlikely event of shortages in your delivery, please notify Client Services immediately upon receipt using one of the following:
– Email: clientservices@edentextile.com
– Phone: 800 661 7239
Shortages must be reported within five (5) days from receipt of goods. All efforts will be made to rectify discrepancies in a timely manner. Accurate receiving papers will be required on all claims made.
Orders may qualify for free shipping to Canadian provinces if orders are above $350, with the exception of large items. All orders shipped to Canadian territories will have freight costs that vary depending on order size and location. Shipping costs displayed at time of purchase are estimates only, and may be subject to change. Power tailgate service and inside delivery are available upon request for an additional fee. For inside delivery, our carrier partners will only bring the shipment ten (10) feet inside of the door. Contact your Account Representative for more information on shipping or email us at sales@edentextile.com
