Product Information

  1. What if my product shrinks or is not the exact size listed?
    All sizes detailed on the website are approximate. All goods are produced to a specification which includes a tolerance for manufacturing. All textile goods, particularly cotton and cotton polyester blends, are liable to experience some shrinkage upon washing and drying.
  2. How do I know the product I ordered will be good quality?
    Eden Textile prides itself on adhering to the strictest quality guidelines in our industry. We aim to provide a consistent product from purchase to purchase. Our processes and specifications allow us to provide dependable quality not only in our high-end products, but our economical products as well.
  3. What if the color of the product I ordered is not what I expected?

    Every care has been taken to show colors accurately. Colors can vary depending on screen resolution as well as in print due to printing processes.

    For accurate color matching, we advise that you request a fabric swatch. Please note that colors may vary between batches, fabrics, or goods.

  4. What is your recommendation for washing my products?

    It is recommended that items be washed before first-use and proper care instructions are followed for best results.

    CLICK HERE for our recommended care instructions for taking proper care of your Eden Textile products.

  5. How can I check product availability?

    How do I check product availability?

    To check product availability, simply visit the product display page on our website. Here you will find detailed availability information for each product variant:

    • In Stock: Products that are currently available and ready for immediate shipping.
    • Backordered: Products that are temporarily out of stock but can be ordered to be delivered once they become available.
    • Not in Stock: Products currently unavailable for purchase or ordering.

    This real-time information helps you make informed purchasing decisions, ensuring you can plan accordingly. If you have any further questions, feel free to contact your sales representative or customer service.

  6. Can I sample products before I purchase?

    We are pleased to supply samples of our products for evaluation purposes; however, we reserve the right to limit samples or provide non-standard sizes. Contact your Account Representative, or sales@edentextile.com to arrange for a sample to be dispatched.